Which is Best: Learning from a Mistake or Reprimand

by Lulu G. Canlas, OCTOBER 2021

Building capability is a key behavioral trait expected from a Metro Pacific Tollways South employee. But what is building capability? At MPT South, there is a wide range of learning vehicles for an employee to continuously learn including:

  • creating a performance coaching culture
  • encouraging feedback – peer to peer, as well as top-bottom and bottom-up
  • giving opportunities for involvement, specifically ‘stretch’ assignments
  • creating an empowering environment

Aside from this, individuals also learn from experiences such as making a mistake and kapag pinapagalitan (or reprimand). We asked MPT South employees the best way they learn. Guess which they prefer.

  1. Learning from mistakes
EMPLOYEE DEPARTMENTLEARNING EXPERIENCE
Celina Joyce D. LazaroRevenue AssuranceMas natututo po ako sa aking pagkakamali. Mas nauunawaan ko po kasi kung san nagkaroon ng pagkakamali sa aking ginawa at mas natutunan ko na yung tamang paraan para maiwasan na ang mga pagkakamali kong nagagawa.
Jericho B. LuspoProject ManagementNagkakamali, natututo mula sa pagkakamali
Jobel L. ManansalaToll OperationsKapag nagkamali ka dun mo palang marerealize ung pagkakamali mo. Sabi nga “no bodies perfect” & “learn from your mistake” lahat nagkakamali at natututo sa pagkakamali sa buhay.
Razelle Eldlene I. AzuguiProject ManagementI learn from making mistakes. Mas may impact saken pag narealize ko ung naging pagkakamali ko. By accepting my mistake, I open myself to new opportunities to learn. Dahil din alam ko na nagkamali na ako, alam ko na ano dapat iwasan sa susunod. Sabe nga nila, to stumble twice against the same stone is proverbial disgrace. Kashungaan na.
Sunshine L. AlejandroAccountingPag nagkakamali. Dahil mas dun mo narerealize yung mga bagay na sana mas pinag-igihan mo. “pinagalitan” or “pagalit” is only a part of the mistake, but the mistake itself is the real lesson.
Danilo R. IgnacioProject ManagementSa buhay natin, madalas natututo tayo sa ating pagkamamali, majority of committed mistake is due to assumption kaya nga very famous ang katagang “akala ko kasi”. People tend to know everything at sasabihing, “ah alam ko na yan”. Failure in life is mistake for perfection, from it we learn, help us to have broader perspective in life and we grow to be a better person. Yong mapagalitan tayo sa pagkakamaling nagawa, is just part of the process this in order to get our attention and to put into our sanity why?
Marvin M. SenonAsset ManagementOkay lang nman na matuto kapag napapagalitan pero da best pa rin ang matuto sa pagkakamali. Ngunit dapat ang iyong pagkakamali ay dapat d na maulit muli. Di ba?
Mark Angelo L. TuganoAsset Management Pag nagkakamali kasi nagkamali na nga kailangan ng matuto for the second time around.
Dhale Angelo D. SantosAsset ManagementKapag nagkakamali. You get to experience the consequences firsthand.
Antoniette T. AndulanStakeholder Management Nagkakamali. Because you know you are wrong. Oftentimes yung pagalit is not sure basis that you are wrong. Maybe it is just the attitude or perception of the person.
Adda Marie L. ZafeProject Delivery and Compliance ReportingI’ve always heard that experience is the best teacher but, based on my experience, failure is the best one. Failure makes us feel emotions we don’t feel in our comfort zone. Failure seems to have hands that reach out to our hearts and crashes it to pieces, making us feel disappointed and anxious. Questions such as, “Will my boss get mad at me?”, or, “Where did I go wrong?” remain in our minds. On the positive side of all this negativity, it pushes us to produce solutions. It leaves a mark that reminds us not to do the same mistake. It is a reminder that we do not want to feel that same disappointment again. If we can’t find a better path towards our goal, failure paves way for us to reach our destination.
Maria Theresa V. CapistranoCommunication Stakeholder ManagementSa bawat pagkakamali ay may natututunan, ang importante ay dapat alamin saan nagkamali, paano ito tamain, isa ulo ang “lessons learned” at iyon ang gamiting gabay sa susunod na aksyon.

2. Learning from Reprimand

EMPLOYEEDEPARTMENTLEARNING EXPERIENCE
Jettyford T. BuenoTraffic OperationsKapag pinagagalitan ako mas natuto, dahil dito ayaw ko nang maulit na mapagalitan ulet dahil nga mali o may pagkukulang sa aking ginawa. Ito ay nakagawian ko na kapg may pagkakamali ako o nagkulang ang iniutos sa akin, sinasabi ko pa rin kahit na ako ay mapagalitan dahil nga kailngan nga daw harapin sabihin pa rin kung nagawa ko nga ng tama ang naiutos sa akin.#PMA
Diosdado J. Carganillo, Jr. Project ManagementNatututo ako kapag pinagagalitan dahil may mga bagay na hindi ko inaasahan na mali pala iyon, natututo ako sa kanilang mga suhesyon o mga payo.
Hernany L. MarfilCentral WarehouseHindi matoto ang isang tao kung hindi nagkakamali at paano mo malalaman ang iyong pagkakamali kung walang taong pupuna sayo at magagalit. Pero dapat ay in a nice way kung magpupuna para hind naman magmukhang kawawa o tangga ang tao isang taong nagkakamali.

So majority have stated they learn best from a mistake. But putting that to practice is another thing. 😉

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About the writer:

Lulu G. Canlas. A kindhearted individual who helps others express their feelings, shake off their burden through the power of writing and expressing their thought.

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