Rewards and Recognition

Customer Focus: Jinkee P. Dalisay

Nominated by Celina Joyce D. Lazaro, Revenue Assurance Specialist

Awardee: Jinkee P. Dalisay, Revenue Assurance Assistant Manager

Being the head of Revenue Assurance, Jinkee takes on the workload of her team while waiting for vacancies to be filled. Her workload is equivalent to three people. And yet, she finishes all her tasks on time.

Despite the heavy workload, she consistently responds to request for additional new reports from other work units like Toll Operations, Traffic Operations, Technology Management among others. She was also able to submit these reports on time. These are not just one-time generated reports but need deep analysis and extra effort to finish. These reports are helpful for the departments in their planning and review of current systems or operations.

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